Courier is available for most frame and display product orders within mainland United Kingdom, including Isle of Wight, Northern Ireland and Scottish Islands are included, but outside Mainland UK a supplement may be charged. Express courier is used, but as some frames may be made to order, delivery is estimated as 1 to 3 working days. The courier is a fixed price, and is based on actual cost of delivery including packing.
ROYAL MAIL
Royal Mail delivery is available for a limited number of stock frames and most personalised gift products. Royal Mail covers United Kingdom, including Northern Ireland and Scottish Islands. Also includes despatch to the Isle of Man and Channel Islands. Delivery for First Class Mainland UK following despatch is next day around 90% of the time, but this is not guaranteed by Royal Mail. Customers should allow up to a week for receipt of a Royal Mail despatch by Second Class.
PARCEL FORCE & STANDARD PARCELS
Parcel Force is generally a more expensive and slower option than courier, taking around 3 to 5 working days. Available for delivery throughout the UK, the service is particularly useful for despatch to Northern Ireland and Scottish Islands without extra charge, otherwise courier is recommended. Special prices apply for the Channel Islands.
WORLDWIDE DESPATCH
Some smaller frame choices and A4 personalised gift products may be despatched to most destinations in the world including USA, Australia, and non EU European Countries. Royal Mail Airmail (International Standard) is utilised, and consignments may be split so each weighs less than 2Kg to reduce delivery charge. Safety glass is always used for overseas despatch. Customers should be aware that, depending on location delivery will take longer. Around 2 weeks for USA.
DESPATCH TO EUROPEAN UNION COUNTRIES (Including Republic of Ireland)
Despatch to the EU (European Union) has been made much more difficult. This is due to their recent instigation of VAT (Value Added Tax) rules, where in practice this must be charged and accounted prior to despatch to EU, but without providing a viable method of undertaking this. This means by example that despatch to Republic of Ireland is not currently offered. However, our company are actively seeking a solution for despatches to European countries.